> ## Documentation Index
> Fetch the complete documentation index at: https://moengage-sdk-deprecated-versions-all-platforms.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# How Can I See My Support Tickets?

> Track and manage your MoEngage support tickets using the auto-generated email thread or the My Activities page on the support web portal.

When you create a ticket, you receive an auto-generated email to your email address with the ticket number. You can use this email thread to communicate further about the issue or reopen the case.

<img src="https://mintcdn.com/moengage-sdk-deprecated-versions-all-platforms/SUHneVVPXn8RBZoX/images/moengage_adb020.png?fit=max&auto=format&n=SUHneVVPXn8RBZoX&q=85&s=4698984c69560c7089c29bfe59351292" width="1600" height="364" data-path="images/moengage_adb020.png" />

You can open the email to see the details of the ticket.

<img src="https://mintcdn.com/moengage-sdk-deprecated-versions-all-platforms/q0RQczNooZDj22jH/images/moengage_eacd74.png?fit=max&auto=format&n=q0RQczNooZDj22jH&q=85&s=454e3736eae8567508c327835fdb27e9" width="1600" height="973" data-path="images/moengage_eacd74.png" />

You can also track your open or closed tickets by clicking your name on the web form (top right) and clicking **My activities**.

<img src="https://mintcdn.com/moengage-sdk-deprecated-versions-all-platforms/AQjlzBXfA9CDpHqB/images/moengage_a8131f.png?fit=max&auto=format&n=AQjlzBXfA9CDpHqB&q=85&s=2fc1266f39b3ab9f3573d73ddc5dced7" width="1600" height="296" data-path="images/moengage_a8131f.png" />

The My activities page is displayed. You can see all your tickets on the **Requests** tab.

<img src="https://mintcdn.com/moengage-sdk-deprecated-versions-all-platforms/jSzt30a4eJHB8MPD/images/moengage_2cc3d4.png?fit=max&auto=format&n=jSzt30a4eJHB8MPD&q=85&s=9a08648b2657c8529d60016f42477ca8" width="1600" height="1000" data-path="images/moengage_2cc3d4.png" />
