> ## Documentation Index
> Fetch the complete documentation index at: https://moengage-sdk-deprecated-versions-all-platforms.mintlify.site/llms.txt
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# Why Is the Mobile Webpage Refreshed Repeatedly for OSM Users?

> Mobile webpage refreshing repeatedly when an OSM campaign runs? Fix the mismatch between campaign expiry time and countdown timer in MoEngage.

## Problem

When the On-site Messaging (OSM) campaign starts, the mobile webpage is refreshed continuously. However, if the campaign is stopped or paused, the refresh stops.

<img src="https://mintcdn.com/moengage-sdk-deprecated-versions-all-platforms/zTSgbEz7hj32SguS/images/moengage_d6b446.png?fit=max&auto=format&n=zTSgbEz7hj32SguS&q=85&s=89549e1432be7c0efe866565d326243d" width="972" height="762" data-path="images/moengage_d6b446.png" />

## Cause

The issue arises due to a mismatch between the campaign's expiry time and the countdown timer, causing the mobile webpage to be refreshed repeatedly.

## Solution

1. Move the redirection URL from a `<div>` to a `button` to prevent immediate redirection when the OSM loads.
2. Ensure that the campaign expiry time and the countdown timer expiry time are exactly the same.Countdown timer expiry time:
   <img alt="5th july mobile 2.png" src="https://mintcdn.com/moengage-sdk-deprecated-versions-all-platforms/-g76GtMvM70Awwxq/images/moengage_557b1e.png?fit=max&auto=format&n=-g76GtMvM70Awwxq&q=85&s=589b2a5e50eb789ab367b72e78226db5" width="830" height="484" data-path="images/moengage_557b1e.png" />
   Campaign expiry time:
   <img alt="Untitled design (12).png" src="https://mintcdn.com/moengage-sdk-deprecated-versions-all-platforms/eKh9w2X0LnMmlJpA/images/moengage_204163.png?fit=max&auto=format&n=eKh9w2X0LnMmlJpA&q=85&s=711abb2f2635a8725764c7646c2d8f14" width="898" height="372" data-path="images/moengage_204163.png" />