> ## Documentation Index
> Fetch the complete documentation index at: https://moengage-sdk-deprecated-versions-all-platforms.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Why Do the Unsubscribed Numbers Remain Unchanged for Total and Unique Occurrences?

> In MoEngage email stats, unsubscribed counts display only total values. Separate total and unique breakdowns apply only to opens, clicks, and conversions.

## Problem

The unsubscribed numbers in the Email campaign stats do not show any difference between the total and unique occurrences.

**<img alt="EO1.png" src="https://mintcdn.com/moengage-sdk-deprecated-versions-all-platforms/gEPDUDzN1s3z59r8/images/moengage_bd0468.png?fit=max&auto=format&n=gEPDUDzN1s3z59r8&q=85&s=391491fbf5dce80ae927128d20954712" width="1316" height="714" data-path="images/moengage_bd0468.png" />**

## <img alt="EO2.png" src="https://mintcdn.com/moengage-sdk-deprecated-versions-all-platforms/q0RQczNooZDj22jH/images/moengage_ec82cc.png?fit=max&auto=format&n=q0RQczNooZDj22jH&q=85&s=d7b228fe69af3024d034fcadf3ccf652" width="1380" height="618" data-path="images/moengage_ec82cc.png" />

## Solution

* Only open, click, and conversion metrics have separate total and unique values.
* Unsubscribed fields and other fields will only display the total value, regardless of whether the metric selected is unique or total.

## Example

The total count of unsubscribed events in behavior analytics for a particular campaign is 1.34K, while the unique count of user behaviors is 1.02K.

<img alt="EO3.png" src="https://mintcdn.com/moengage-sdk-deprecated-versions-all-platforms/o6gacIe5SkvySq7p/images/moengage_8448c7.png?fit=max&auto=format&n=o6gacIe5SkvySq7p&q=85&s=e23fee1c026b11d9edc84f291f3c93a6" width="1316" height="366" data-path="images/moengage_8448c7.png" />

## <img alt="EO4.png" src="https://mintcdn.com/moengage-sdk-deprecated-versions-all-platforms/vw7UkX8woYqlAlqJ/images/moengage_3c76c1.png?fit=max&auto=format&n=vw7UkX8woYqlAlqJ&q=85&s=3856788ecd281c594779646dc2763106" width="1314" height="386" data-path="images/moengage_3c76c1.png" />